A handy-dandy list of my favorite communication channels. You might want to consider using some or all of these to reach people. Some are basic and others may be considered innovative such as a favorite of mine – PTT (push to talk). The more methods you have to reach peopleRead More
I wanted to break-out this brief discussion so you can get a head start on this important issue. I have seen this go wrong and I do not want it to happen to you. I have documented many additional mass notification best practices in the post, ‘Marty’s Favorite Mass Notification System Tips,Read More
Emergency Hotline and Mass Notification Tools This post frames the value of two types of communication tools that can be of great benefit to you and your organization – incoming and outgoing communication tools. These are two of my passions and specialties. In the technology posts on UltimateBusinessContinuity.com we will discussRead More
I consider crisis communications one of the most important things we do as business resilience / continuity professionals. You will undoubtedly be judged by management on how well communications are triggered and maintained throughout a crisis. Communications can make or break you, so I implore you to give it a lot of thought.Read More
Top Tools Tips & Techniques Crisis Management part of the website focuses on suggestions, tips and techniques that can help you successfully manage a crisis. Information includes how to: A resilient organization might bend but NEVER breaks! A culture of resiliency and preparation enable us to survive any disruption! We always springRead More
We have so many tasks to attend to as we build our programs. If you are like me, you are almost always working on multiple projects simultaneously. Multi-tasking is a way of life, even though it has been proven that it is not the most productive way to work. IRead More
This meeting productivity technique has been worth its weight in gold to me. It has worked every time I have used it. It initially helped me improve the quality of an international (non-domestic) business resilience program. I later applied the same technique to domestic programs in numerous companies I have advised and itRead More
It is 2:00 a.m.Ring – Ring – Ring… you wearily open your peepers and EEKS you realize from the caller ID it is Big Shot Vice President (BSVP). Hmmm, the time is 2:07 am so chances are this is not a pleasure call. More likely, ‘It is now, show time!’Read More
Have you ever seen a business continuity department that was overstaffed? I haven’t. Most likely you are working ‘lean-and-mean’. If you are a large organization, you must implement an elastic and resilient organizational hierarchy. Technology tools can also help empower you to successfully scale your program. We will discuss those throughout UltimateBusinessContinuity.com.Read More
During the early afternoon of August 14, 2003 I hosted a tabletop exercise at my company’s New York City headquarters. The scenario we played through during the tabletop was a power outage. The tabletop was fun, went well and a lot of valuable info was shared by the participants. Does August 14,Read More