In this post I list some of my favorite mass notification system tips, tricks and techniques. Many of these have served me well. Some I learned the hard way and I have the bruises to prove it!
A handy-dandy list of my favorite communication channels. You might want to consider using some or all of these to reach people. Some are basic and others may be considered innovative such as a favorite of mine – PTT (push to talk). The more methods you have to reach peopleRead More
Emergency Hotline and Mass Notification Tools This post frames the value of two types of communication tools that can be of great benefit to you and your organization – incoming and outgoing communication tools. These are two of my passions and specialties. In the technology posts on UltimateBusinessContinuity.com we will discussRead More
I consider crisis communications one of the most important things we do as business resilience / continuity professionals. You will undoubtedly be judged by management on how well communications are triggered and maintained throughout a crisis. Communications can make or break you, so I implore you to give it a lot of thought.Read More
We have so many tasks to attend to as we build our programs. If you are like me, you are almost always working on multiple projects simultaneously. Multi-tasking is a way of life, even though it has been proven that it is not the most productive way to work. IRead More
This meeting productivity technique has been worth its weight in gold to me. It has worked every time I have used it. It initially helped me improve the quality of an international (non-domestic) business resilience program. I later applied the same technique to domestic programs in numerous companies I have advised and itRead More
It is 2:00 a.m.Ring – Ring – Ring… you wearily open your peepers and EEKS you realize from the caller ID it is Big Shot Vice President (BSVP). Hmmm, the time is 2:07 am so chances are this is not a pleasure call. More likely, ‘It is now, show time!’Read More
During the early afternoon of August 14, 2003 I hosted a tabletop exercise at my company’s New York City headquarters. The scenario we played through during the tabletop was a power outage. The tabletop was fun, went well and a lot of valuable info was shared by the participants. Does August 14,Read More
After meeting with the process owners, the real fun begins! Now is the time to begin spending time with the people that do the hands-on work. The people that ‘make it happen’. The people that make the processes and sub processes GO! Keep your eyes and ears wide open. You will learn aRead More
It’s BC Story time!!! Grab some coffee and cookies and get comfy while I take you on a wild-and-crazy ‘based on a true story’ ride straight up – or down depending on how you look at it! It is important to have a clear concise value-laden business resilience / continuity elevator pitch. If youRead More