Why situational awareness is critical: During a crisis or during business as usual we MUST understand what is happening that can impact us. Situational awareness enables us to understand the probability of threats. Accurate information is critical and it must be available in a timely manner. During a crisis makingRead More
Throughout the site, I have clearly professed my belief that technology provides value that is not attainable from siloed word processing and spreadsheet entities. Word processing documents and spreadsheets have their value, but not as the cornerstones of a mid to enterprise size resilience program, in my opinion. Let usRead More
If you make your program fun and exciting, you will be pleasantly surprised with the great results you achieve. Interest will skyrocket. People will be talking at the water cooler and they will stop you in the hall. Fun rules! Gamification works well in business resilience. If you have never heardRead More
I have used my fun ‘walk down the hall awareness assessment’ to gauge the level of awareness in my organization and to meet people. It may not be the most scientific exercise, but you can instantly get both qualitative and quantitative feedback. In addition, you will be branding yourself with everyRead More
‘Extra, Extra Read All About It!’ – You need a business continuity newsletter! It is a great way to promote awareness. In my experience newsletters are fun to read and just as much fun to write. I even publish the Free Ultimate Business Continuity Newsletter. Your newsletter is a perfectRead More
I highly recommend ‘lunch and learns’! They are great opportunities to communicate important info in a fun and stress free environment to a wide number of people. Tips ahead (you guys know me by now): Tip – Provide ample pizza, pasta, sandwiches, salad, snacks, coffee, tea, soft drinks… They willRead More
Emergency Response and Business Continuity must be part of your new employee orientation process. If this is not the case in your organization it would be a very very big win for you to partner with HR, Safety, Security and Learning & Development to help all new employees be better prepared. TipRead More
Developing a real-time understanding of every facet of a resilience program is a passion of mine! In this post I will share some ideas on the value it has provided in empowering me to do real-time assessment analysis with minimal manual effort. A major goal of this post is to getRead More
Interchangeable (Mix-and-Match) Work Area Recovery Exercise! VALUE * VALUE * VALUE If you have never done a work area recovery exercise, you are in for a treat. If you have had the good fortune of doing them, you already realize why I am so excited about this post. Let’s examine someRead More
All departments must have representation at tabletop exercises. The process owner / alternate process owner or both must attend. Position the sign-in sheet near the doorway so people see it as they arrive and you greet them. Before the exercise begins ask if everyone has signed-in so they will getRead More